Politique d’expédition
UPS Shipping Policy
At MATSHOP24, we are committed to providing fast, secure, and reliable shipping through UPS to ensure your order arrives safely and on time.
Processing Time:
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or holidays.
Shipping Method:
We proudly ship all orders using UPS trusted delivery services, including UPS Ground, UPS Standard, and expedited options when available.
Estimated Delivery Time:
Delivery times vary based on your location and selected shipping option:
- UPS Ground: 3–7 business days
- UPS Expedited: 2–4 business days
- UPS Express: 1–2 business days
Please note that delivery times may vary during peak seasons or due to carrier delays.
Shipping Rates:
Shipping costs are calculated at checkout based on your delivery address, package weight, and selected UPS service.
Order Tracking:
Once your order has shipped, you will receive a confirmation email with your UPS tracking number so you can monitor your package in real time.
Shipping Areas:
We currently ship within the United States and select international locations where UPS service is available.
Address Accuracy:
Customers are responsible for providing accurate shipping information. MATSHOP24 is not responsible for delays or lost packages due to incorrect addresses.
Lost or Damaged Packages:
If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery confirmation so we can assist you with a resolution.
Delays:
While we strive for timely delivery, MATSHOP24 is not responsible for UPS delays caused by weather, customs, or unforeseen circumstances.
Thank you for shopping with MATSHOP24 — your satisfaction is our priority.