Política de envío
UPS Shipping Policy
At MATSHOP24, we are committed to providing fast, secure, and reliable shipping through UPS to ensure your order arrives safely and on time.
Processing Time:
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or holidays.
Shipping Method:
We proudly ship all orders using UPS trusted delivery services, including UPS Ground, UPS Standard, and expedited options when available.
Estimated Delivery Time:
Delivery times vary based on your location and selected shipping option:
- UPS Ground: 3–7 business days
- UPS Expedited: 2–4 business days
- UPS Express: 1–2 business days
Please note that delivery times may vary during peak seasons or due to carrier delays.
Shipping Rates:
Shipping costs are calculated at checkout based on your delivery address, package weight, and selected UPS service.
Order Tracking:
Once your order has shipped, you will receive a confirmation email with your UPS tracking number so you can monitor your package in real time.
Shipping Areas:
We currently ship within the United States and select international locations where UPS service is available.
Address Accuracy:
Customers are responsible for providing accurate shipping information. MATSHOP24 is not responsible for delays or lost packages due to incorrect addresses.
Lost or Damaged Packages:
If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery confirmation so we can assist you with a resolution.
Delays:
While we strive for timely delivery, MATSHOP24 is not responsible for UPS delays caused by weather, customs, or unforeseen circumstances.
Thank you for shopping with MATSHOP24 — your satisfaction is our priority.